Terms and Conditions

Date last updated: October 2024

Welcome to www.caseys-clubhouse.com, owned and operated by Casey’s Clubhouse, LLC (“we,” “us,” “our”). By using our website and purchasing our subscriptions, you agree to comply with these Terms and Conditions. If you do not agree to these terms, please do not use our Services (accessing our materials or using our curriculum to teach social-emotional skills to children).

1. Age Restrictions

Though we create content for children ages 6-12, our services are intended for use and purchase by individuals aged 18 and older. If you are under 18, you may use our programs and online portal only with the involvement and consent of a parent or guardian. By creating an account or making a purchase, you confirm that you meet these age requirements.

2. Our Site and Programs

Casey's Clubhouse provides educational and social-emotional development tools for children. However, our curriculum is not a substitute for professional therapy or medical services. If you or your child are experiencing mental health issues, we recommend consulting a licensed mental health professional.

3. Intellectual Property

All content on this site, including but not limited to animations, lessons, videos, and worksheets, is the intellectual property of Casey’s Clubhouse, LLC, unless otherwise stated. No part of our content may be reproduced, distributed, or used for commercial purposes without our explicit written permission.

4. Third-Party Intellectual Property

We respect the intellectual property of others. If you believe that any content on our website violates the intellectual property rights of a third party, please notify us immediately so we can take appropriate action.

You may not reproduce, copy, distribute, store or in any other fashion reuse such material unless otherwise indicated on our website or  given express written permission to do so by the relevant manufacturer or supplier.

5. Fair Use of Intellectual Property

Our content may only be used for personal, educational, therapeutic, or professional purposes in line with the intended use of delivering social-emotional and mental health skills to children. You may not modify, distribute, or sell our materials without written permission from Casey’s Clubhouse, LLC.

Therapists or counselors who wish to create a therapeutic club using our curriculum must have the appropriate credentials based on the licensing requirements of their state of residence. These credentials are particularly important for those seeking to bill insurance for the cost of the club to their clients. It is the responsibility of the therapist or counselor to ensure they meet all applicable licensing and insurance billing requirements.

6. Links to Other Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the content or privacy practices of these websites and do not endorse any third-party sites. Users should review the terms and conditions of any third-party sites they visit.

7. Links to This Website

You may link to our homepage provided you do so in a way that is fair and legal, and does not damage our reputation. You may not establish a link in a way that suggests any form of association, approval, or endorsement on our part without our consent.

8. Use of Communications Facilities

When using our communication tools (e.g., forums, chat features), you agree to conduct yourself in a respectful and lawful manner. You may not post defamatory, harmful, violent, or offensive content, and we reserve the right to remove any content that violates these terms. You may not impersonate other people, particularly employees and representatives of Casey's Clubhouse or our affiliates. 

9. Accounts

To access certain areas of our site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

By creating an account on our website, you represent and warrant that all information you submit is accurate and truthful, you have permission to submit payment information where permission may be required, and you will keep this information accurate and up-to-date. 

We recommend that you do not share your account login details with anyone except trusted individuals with whom you have mutually agreed to collaborate, such as co-facilitators, in order to access the materials you are both teaching. Sharing your account beyond this context may compromise the security of your information.

If you have reason to believe that your account details have been obtained by another person without consent, you should contact us immediately at info@caseys-clubhouse.com to suspend your account and attempt to cancel any unauthorized pending payments. 

10. Termination and Cancellation of Accounts

We reserve the right to suspend or terminate any account that violates these Terms and Conditions or engages in prohibited activities. If we terminate your account, you will be notified by email with an explanation for the termination. We do reserve the right to terminate without giving reasons. If we terminate your account, any current or pending orders and payments on your account will be cancelled and provision of our Services will stop. Any personal information stored through Learnworlds, our learning platform provider, will be deleted. 

You may cancel your account at any time by accessing your Account Dashboard here: https://www.caseys-clubhouse.com/account

11. Services, Pricing, and Availability

All prices for our Services are displayed on our website and are subject to change at our discretion. We strive to ensure accuracy in our pricing and service availability, but we reserve the right to correct errors and adjust pricing if necessary. 

If the price changes for your annual subscription before your renewal, you will continue to pay the price agreed upon at the time of your initial purchase, unless otherwise specified by us. Any price changes will apply only to new customers or subscriptions initiated after the change, unless we notify you directly of adjustments that may affect your renewal.

12. Orders and Provisions of Service

By placing an order for our Services, you agree to provide accurate information and comply with our policies. Once your order is confirmed, you will receive a confirmation email and instant access to the curriculum for the agreed upon duration of your subscription.

13. Cancellation of Orders and Services and Refund Policy

You may cancel your subscription or order by visiting your Account Dashboard here: https://www.caseys-clubhouse.com/account and selecting to cancel your subscription. 

All sales on caseys-clubhouse.com are final. That being said, we want you to be completely satisfied with the Products or Services you order from Casey's Clubhouse. We offer a 30-Day Money-Back Guarantee in the circumstance that you are not satisfied with our curriculum or your children is not connecting to the material. Please email us at info@caseys-clubhouse.com within 30 Days of purchasing a subscription to receive a refund back to your original payment method. Once you reach out and are scheduled to receive a refund, you will lose access to your subscription immediately. 

If you fail to reach out within the 30-Day period, we unfortunately cannot provide a refund. You will still be able to schedule your subscription for cancellation through your Account Dashboard, which guarantees you will not be charged again when your subscription is due for renewal. You will have access to our curriculum for the agreed upon duration of your subscription, even if your subscription is scheduled for cancellation. 

Casey's Clubhouse, LLC provides both one-time fee products as well as subscriptions that renew monthly and annually, all of which will be clearly outlined as such on our website. All subscriptions automatically renew for a subsequent term matching in duration to the original term. By making a subscription purchase on our site, you agree that your subscription(s) is recurring and will renew automatically. Refunds will not be issued for subscription renewals. You will receive a renewal reminder email through our payment processor Stripe three days before your subscription is due to renew. 

You are responsible for canceling automatic renewals to your annual subscription within your Account Dashboard on your own. Canceling subscriptions is not done verbally or via email. Please visit your Account Dashboard here: https://www.caseys-clubhouse.com/account to schedule your subscription for cancellation. 

When canceling an annual subscription, all future charges associated with future years of your subscription will be canceled. Your cancellation will become effective at the end of your current annual billing period. You will not receive a refund, prorated or otherwise, for the remainder of the annual term; however, your subscription access will continue for the remainder of the current annual billing period.

14. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

15. How We Use Your Personal Information

We use your personal information to provide you with access to our Services, process payments, and communicate updates and marketing materials relevant to your subscription. For more details, please see our Privacy Policy.

16. Disclaimers

We provide our Services "as is" and make no guarantees or warranties regarding their effectiveness or availability. While we strive to provide a high-quality educational experience, we cannot guarantee specific outcomes.

Casey's Clubhouse curriculum is designed to support children in developing social-emotional skills and building healthy mental habits. While it can be a helpful supplementary tool for counselors, therapists, educators, and parents, it is not intended to replace professional therapy or mental health services. Any use of the program is at the user's own discretion and responsibility.

If you or your child are experiencing mental health issues, we recommend seeking support from a licensed mental health professional. Our program is meant to complement, not replace, therapy or any medical treatment prescribed by a healthcare provider.

Some of our customers, such as counselors and therapists, may be required to comply with the Health Insurance Portability and Accountability Act (HIPAA) when handling therapeutic information about children. It is the responsibility of these professionals to ensure that they are compliant with HIPAA regulations regarding the storage and protection of sensitive health information.

Casey's Clubhouse, LLC provides a curriculum and general resources but does not handle or store any information that would be classified as protected health information (PHI) under HIPAA. Therefore, we are not responsible for HIPAA compliance related to any data collected or stored by our customers during their use of our Services.

17. Changes to These Facilities and Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our website or Services after such changes constitutes your acceptance of the new terms.

18. Availability of the Website

We make every effort to ensure that our website is available at all times. However, we cannot guarantee uninterrupted access and will not be liable for any periods of unavailability due to technical or other issues.

19. Limitation of Liability 

Casey's Clubhouse, LLC shall not be held responsible for any loss or damages arising from your use of our Services, including but not limited to, any reliance on third-party services (e.g., Stripe, Mixam). This includes direct, indirect, incidental, or consequential damages. We do not guarantee the accuracy, completeness, or effectiveness of the content.

20. No Waiver

If we fail to enforce any provision of these Terms and Conditions, it will not constitute a waiver of our right to do so in the future.

21. Previous Terms and Conditions

These Terms and Conditions supersede any previous agreements or terms governing the use of our website and Services.

22. Third-Party Rights

These Terms and Conditions are for the benefit of Casey's Clubhouse, LLC and its users. No third party has any rights to enforce these terms.

23. Communications

By creating an account or subscribing, you consent to receive essential communications from us via email regarding your account or subscription.

You may opt-out of non-essential marketing communications at any time by following the unsubscribe link in our emails.

24. Law and Jurisdiction

These Terms and Conditions are governed by the laws of Washington, United States. Any disputes arising from the use of our website or Services will be subject to the exclusive jurisdiction of the courts of Washington.

25. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please reach out to info@caseys-clubhouse.com.